Tips For Teletherapy | Workout Within

Teletherapy has been around for quite some time; however, it was not as widely used as it is now until we entered into a pandemic. Prior to this, many questioned whether it could be as effective as traditional in-person therapy. I, too, wondered what it would be like and was somewhat hesitant to move forward with it. However, I quickly learned that teletherapy provides both therapist and client a unique perspective– one that in-person therapy is not always able to provide. We might talk about how your family members drive you bonkers, but now we can actually hear them in the background and further validate you! The feedback that we have received from clients who have transitioned from in-person therapy to teletherapy has been overwhelmingly positive. In fact, many feel that there is not much of a difference between the two modalities. Teletherapy has also been helpful in providing solutions to common obstacles, such as transportation difficulties (you know, those snow days when you don’t want to leave the comfort of your home or when the train is inevitably running late), health concerns (chronic pain, need for social distancing), time constraints, and an increased need for discretion. While it has provided many positive aspects, there are occasionally aspects that come up that can negatively impact the session. I mean, who hasn’t been on at least one zoom call within the past year when the screen just happens to freeze at the precise moment where we are in the most unflattering position?

So due to these occasional hiccups, we thought we would come up with a list of tips and factors to take into consideration to help make the most out of your teletherapy session.

You will need to use a webcam or smartphone during the session. It is helpful to test the link prior to session to avoid any delays in getting started.

It is important to identify a quiet, private space that is free of distractions (including cell phone or other devices) during the session.

Make sure your phone and/or computer are charged.

Dress the way you would if you were attending an appointment in person. Despite potentially being in the comfort of your home, adequate clothing should be worn.

Utilizing a secure internet connection helps to avoid disruptions.

Using public/free Wi-Fi is not secure and, for this reason, should be avoided.

In the event of technical issues, a back-up plan (e.g., phone number where you can be reached) should always be identified ahead of time.

In the event of a crisis situation, a safety plan (which includes at least one emergency contact and the closest emergency room to your location) should also be discussed ahead of time.

Confidentiality still applies for telepsychology services—neither party will record the session without the permission from the other person(s).

In some circumstances, telehealth may not be the appropriate setting and/or level of care for your particular needs. This will be assessed throughout treatment and addressed, if needed.

by Dr. Moor